Contact Us

Help Using the Library

  • Call us:
    • (617) 373-2356 (Boston)
    • (510) 430-2196 (Oakland)
  • Online chat is available 24/7
  • Email a librarian using a webform (expect a response within 1 business day)

Report a Problem

  • Report a technical problem, with broken library links, login and online access problems.
  • Report security violations or inappropriate behavior to library staff.
    • In Boston call (617) 373-8778 or speak to staff at the Help & Information Desk located on the first floor of Snell Library.
    • In Oakland, call (510) 430-2385 or speak to staff at the Reference Desk on the first floor of the F.W. Olin Library.

Teaching, Learning, Research

Library Admin

Contact the Office of the Dean for information about giving opportunities, grant initiatives, or general referrals. Call (617) 373-5001 or email [email protected]

Mailing Address

Office of the Dean

Northeastern University Library

320 Snell Library

Boston, MA 02115

Direct Contacts
(617) 373-8778

(Boston)

  • Access to Snell Library
  • Does the library have a book/DVD/Journal?
  • Borrowing, fines, interlibrary loan
(510) 430-2196

(Oakland)

  • Access to F. W. Olin Library
  • Does the library have a book/DVD/Journal?
  • Borrowing, fines, interlibrary loan
(617) 373-5001
  • Giving, events and tours
(617) 373-4357

(ITS)

  • University Information Technology Services (ITS)
  • Equipment, printing, hardware and software assistance

 

Mailing Addresses
Snell Library

Northeastern University
360 Huntington Ave.
Boston, MA 02115 USA

F. W. Olin Library

Northeastern University Oakland
5000 MacArthur Blvd
Oakland, CA 94613