Contact Us
Help Using the Library
- Call us at (617) 373-2356
- Text us at (617) 934-7876 for quick questions
- Online chat is available 24/7
- Email a librarian using a webform (expect a response within 1 business day)
Report a Problem
- Report a technical problem, with broken library links, login and online access problems.
- Report security violations or inappropriate behavior to library staff. Call 617-373-8778 or speak to staff at the Help & Information Desk located on the first floor of Snell Library.
Teaching, Learning, Research
- Request a session or workshop for your class or other group
- Suggest a book or recommend purchase of a video, journal, etc.
- Find your subject librarian to get one-on-one research support and schedule appointments
- Contact the Archives and Special Collections for histories of Northeastern and its surrounding communities
- Contact Research Data Services for data analysis, visualization, data management, and GIS support
- Contact media specialists for audio and video recordings and podcasts support
Library Admin
Contact the Office of the Dean for information about giving opportunities, grant initiatives, or general referrals. Call (617) 373-5001 or email [email protected]
Mailing Address
Office of the Dean
Northeastern University Library
320 Snell Library
Boston, MA 02115
Direct Contacts
- Access to Snell Library: (617) 373-8778
- Borrowing, fines, interlibrary loan: (617) 373-8778
- Does the library have a book/DVD/journal: (617) 373-8778
- ITS Equipment, printing and software: (617) 373-4357
- Giving, events and tours: (617) 373-5001
Mailing Address
Snell Library
Northeastern University
360 Huntington Ave.
Boston, MA 02115 USA