How to get help
- Drop in at the research help desk in the lobby of Snell Library
- 11am-3pm weekdays
- Call us (617) 373-2356
- Online chat (available 24/7)
- Email/webform (response in one business day)
- Contact your subject librarian/specialist for one-on-one research support and appointments (see below)
- Text us at 617-934-7876 for quick questions
Other contact options
- Report a problem: broken links, login and online access problems
- Request a session or workshop for your class or other group
- Suggest a book (or film, journal, or other content)
Subject Librarians and Specialist appointments
For in-depth one-on-one or small group support by email or by appointment, contact a specialist in your major or research interest or specialty.
- Find your subject librarian, who specializes in research in your major or academic program
- Meet our archivist for learning about the history of Northeastern and its surrounding communities
- Our data analytics and visualization specialist assists with data structuring and effective charts and graphs
- Our data management librarian supports for data-intensive teaching, research, and scholarship activities including data management plans
- Our GIS (Geographic Information Systems) specialist, helps plan and carry out geographic or mapping projects
- A media specialist can help you plan and work with audio and video recordings and podcasts