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Answer: A broken "Save" button is caused by a failure in the mini-browser version of your PDF reader. When a user clicks on the "PDF" button in some databases, the Internet browser opens the PDF reader in a mini-window of the browser. The mini-window version of the PDF reader is not the full version of that program. Sometimes this can cause the PDF reader to err.
Try one or more of the following solutions:
This problem has been observed in:
Links to articles need to have "ezproxy.neu.edu" in the first part of the link. For example: