Logging in From Off Campus

• Access for NU affiliates to ejournals, reference and other databases is available for educational use only and may vary depending on the publisher's license. A login is generally required for off-campus users.
• Our online catalog, NUcat, is open to all but a login is required for services like online book renewal, holds, preferred searches, and personal lists.

How to log in

• Current NU Students, Faculty and Staff
• NU Alumni
• Visitors or Sponsored Account Holders

Report a Problem

Use our online form here: Report a problem

Login error messages and what they mean

"Your patron record has expired"

• If you are currently registered, please contact the Circulation Desk at (617) 373-8778 and we will update your information if it can be verified by the University Registrar.
• If you are an alumnus/a, you may register as an alumni for library privileges.

"Unable to identify you through your campus identification"

• There may be a problem with your myNEU account or you typed your password incorrectly.

"Unable to identify you through your library identification"

• If you are faculty emeritus or a reciprocal or special borrower, and have not borrowed books from the library before or recently got a new Husky/library card, you may not be registered in our system. You may contact the Snell (617-373-8778) or Law Library (617-373-3332) to register your barcode.

“Sorry, the information you submitted was invalid. Please try again.”

• You are not currently registered, or you registered within the last 3 or 4 days and your registration information has not yet been updated at the library. If you have an immediate need to log in, please contact Library Technology Services at x7088.

Contact Us

Library Account Registration
Tel: 617-373-8778
Email: libraryprivileges [at] neu [dot] edu
(Snell Circulation)

myNEU Questions
Tel: 617-373-4357
(Information Services Help Desk)

Library Technical Support
Tel: 617-373-7088
(Library Technology Services)